Have a Complaint ?

We understand that sometimes issues may arise, and we are here to help you resolve them quickly and efficiently. Your satisfaction is our priority.

How to submit a complaint

If you encounter an issue with your order or a product, please follow the steps below to submit a complaint:

Contact our Customer Service: Start by reaching out to our customer service team. You can do this by sending an email to [customer service email] or using our contact form on the "Contact Us" page. Make sure to include your order number and a detailed description of the complaint.
Provide Details: Supply as many details as possible about the nature of your complaint. Information such as photos of the defective product or damage during delivery can expedite the process.
Wait for Confirmation: After submitting your complaint, our team will review the details and send you a confirmation of receipt as soon as possible.

Our commitment to you

We are committed to resolving any complaint in a fair and transparent manner. Our goal is to find a satisfactory solution for all parties involved.

We appreciate your understanding and cooperation during the complaint resolution process. If you have additional questions or need assistance, feel free to contact us. Thank you for being part of our community and giving us the opportunity to rectify any uncomfortable situations.